We are a San Francisco – Oakland Bay Area based supplier, solutions and installation provider. We service the following areas below.
San Francisco East Bay
Alameda, Berkeley, Oakland, San Leandro, Fremont, Union City, Milpitas, Walnut Creek, Concord, San Ramon, Pleasanton, and more.
San Francisco Peninsula
San Francisco, San Mateo, Burlingame, Millbrae, Daly City, South San Francisco, Belmont, Palo Alto, and more.
San Francisco South Bay
Santa Clara, San Jose, Saratoga, Sunnyvale, Cupertino, Mountain View, and more.
San Francisco North Bay
Corte Madera, Sausalito, Greenbrae, Larkspur, Mill Valley, San Anselmo, San Rafael, Santa Rosa, and more.
Sacramento Metro Area
More info here
Once your ergo evaluation has been completed, the ergonomic consultant must complete and submit a report to your claims examiner, and they must approve of the recommendations, and the equipment will be ordered and processed. We will work in a timely manner to fulfill the request and a technician/installer will contact you by phone and email to schedule a convenient time and date.
If you are planning to be out of office on vacation and/or disability recovery. Please let us know as soon as possible so that we can best plan installation with you there or not. You can also contact us with a contact person, supervisor, or manager. On some occasions it is not necessary for you to be there when our technicians deliver and install equipment.
Depending on the mouse you were recommended and received, if your new mouse is wireless blue-tooth, there may be a compatibility issue with your current operating system. Please refer to your IT Department and ask them to see if your current operating system will work with the new mouse. In the mean time, until we can find a solution, please keep all your mouse packaging and directions in a safe area, just in case we need you need return product.
If your recently installed monitor arm is not working properly, it may be something simple that you can fix or adjust on your own, please refer to our product demos and/or knowledge base pages under the resource tab/button on the main menu.
If you still are having problems, please go to the support page, under the contact tab/button on the main menu.
All equipment that has already been approved, delivered, and installed is what was recommended by the specialist and approved by your case manager, however in some circumstances, beyond your initial evaluation, if there is a proven need for more equipment, your additional request may be reviewed further and depending on the need may be approved.
All equipement purchased through Return To Work Services
If you purchased your equipement through us (Return To Work Services) you may contact us for advice and help in this matter. We work in this situation on a case by case basis, however in order to determine how we can best help you, we will need the some information beforehand. We do charge our normal hourly rate to disassemble your equipement and move, and/or transport to your new office, and re-install. If you have questions, or would like to schedule a ergo equipement move, you may contact here.
All equipement purchased through another company
If you purchased your equipement through another ergonomic equipement company, we may be able to still help you, however we only accept these requests on a case by case basis. We do charge our normal hourly rate for all disassembling, moving, and re-install. If you have questions, or would like to schedule a ergo equipement move, you may contact here.
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